*Last Updated: 1 October 2026*

ESHI International Solutions Pte. Ltd. (“ESHI”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information that you provide to us.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit *eshisolutions.com*, communicate with us, submit an enquiry, subscribe to our newsletter, or use our services.

By accessing or using our website, you acknowledge the practices described in this Privacy Policy.

 1. Information We Collect

We may collect personal information that you voluntarily provide to us through our website, email, telephone, enquiry forms, consultation requests, newsletter subscriptions, or other communications.

This information may include:

– Full name
– Email address
– Telephone or mobile number
– Company or organization name
– Website address
– Job title or professional information
– Country or location
– Details relating to your enquiry, project, or requested service
– Information submitted when requesting a consultation or appointment
– Communications and correspondence with us
– Any other information you voluntarily provide

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, operating system, referring website, pages visited, date and time of access, and general website usage information.

2. How We Use Your Information

We may collect and use your personal information for legitimate business purposes, including to:

– Respond to enquiries and requests
– Provide quotations, consultations, and information about our services
– Deliver and manage our professional services
– Communicate with existing and prospective clients
– Process appointments and consultation requests
– Manage client and business relationships
– Send newsletters, company updates, or marketing communications where permitted
– Improve our website, services, and customer experience
– Analyze website performance and usage
– Maintain the security and integrity of our website and systems
– Prevent fraud, misuse, or unauthorized activity
– Maintain internal administrative and business records
– Comply with applicable laws, regulations, legal proceedings, and governmental requirements
– Establish, exercise, or defend legal claims

We will not use your personal information for purposes materially different from those described in this Privacy Policy without an appropriate legal basis or, where required, your consent.

3. Consent

Where consent is required by applicable law, we will obtain your consent before collecting, using, or disclosing your personal information.

You may withdraw your consent, subject to applicable legal or contractual restrictions, by contacting us using the contact information provided below.

Withdrawal of consent may affect our ability to provide certain services where the relevant information is necessary to perform those services.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to ensure proper website functionality, understand how visitors use our website, improve website performance, and provide a better browsing experience.

Cookies are small files placed on your device when you visit a website.

Depending on the technologies implemented on our website, cookies may include:

– Strictly necessary cookies
– Functionality cookies
– Analytics and performance cookies
– Marketing or advertising cookies

You may control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality or performance of some parts of the website.

Where required by applicable law, non-essential cookies will be used only after obtaining the appropriate consent.

5. Newsletter and Marketing Communications

If you subscribe to our newsletter or otherwise agree to receive marketing communications, we may use your contact information to send you information regarding our services, company developments, industry information, promotions, or other relevant updates.

You may unsubscribe from marketing communications at any time by using an unsubscribe option provided in the communication, where available, or by contacting us at **info@eshisolutions.com*.

We may continue to send non-marketing communications that are necessary for an existing business relationship or service.

6. Disclosure of Personal Information

We do not sell or rent your personal information.

We may disclose personal information where reasonably necessary to:

– Our employees, officers, consultants, and authorized representatives
– Professional advisers, including lawyers, accountants, auditors, and consultants
– IT, hosting, cloud, communications, and website service providers
– Payment or financial service providers where applicable
– Contractors, suppliers, and business partners involved in delivering requested services
– Government authorities, regulators, courts, law enforcement agencies, or other parties where required by law
– A purchaser, successor, or relevant adviser in connection with a merger, restructuring, acquisition, sale, or transfer of all or part of our business

Where appropriate, we require service providers handling personal information on our behalf to maintain suitable confidentiality and security safeguards.

7. International Transfers

ESHI International Solutions Pte. Ltd. operates internationally and provides services across multiple jurisdictions.

As a result, personal information may be accessed, processed, stored, or transferred outside Singapore or outside the country in which you are located.

Where personal information is transferred internationally, we will take reasonable steps to ensure that appropriate safeguards are applied in accordance with applicable data protection requirements.

8. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss, destruction, or other similar risks.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted through our website.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain appropriate business records, resolve disputes, enforce agreements, and comply with applicable legal, accounting, tax, regulatory, or reporting obligations.

When personal information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

10. Your Rights

Depending on your location and the applicable data protection laws, you may have rights concerning your personal information, including the right to:

– Request access to personal information held about you
– Request correction of inaccurate or incomplete information
– Withdraw consent where processing is based on consent
– Request deletion or restriction of personal information where applicable
– Object to certain processing activities where applicable
– Request information concerning how your personal information has been used or disclosed
– Opt out of direct marketing communications

Certain rights may be subject to exceptions or limitations under applicable law.

To exercise an applicable privacy right, please contact us at **info@eshisolutions.com*.

We may request reasonable information to verify your identity before processing a request.

11. Third-Party Websites

Our website may contain links to third-party websites, applications, platforms, or services.

ESHI is not responsible for the privacy practices, security, availability, or content of third-party websites. We recommend reviewing the privacy policies of any third-party website before providing personal information.

 12. Children’s Privacy

Our website and professional services are intended primarily for businesses and adults and are not specifically directed toward children.

We do not knowingly seek to collect personal information from children without appropriate authorization where required by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.

13. Singapore Personal Data Protection

As a company based in Singapore, ESHI seeks to handle personal data in accordance with applicable requirements under Singapore’s personal data protection framework, including the Personal Data Protection Act 2012 (“PDPA”), where applicable.

Questions, requests, or concerns relating to the collection, use, disclosure, or protection of personal data may be submitted using the contact details provided below.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business operations, website functionality, technology, legal requirements, or privacy practices.

The revised version will be published on this website with an updated “Last Updated” date.

We encourage visitors to review this Privacy Policy periodically.

 15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle personal information, please contact:

*ESHI International Solutions Pte. Ltd.*

#29-09 International Plaza
10 Anson Road
Singapore 079903

*Email:* info@eshisolutions.com
*Telephone:* +971 50 288 6108
*Website:* eshisolutions.com